SMG - Service Management Group vs AskNicely vs Xebo.ai (formerly Survey2connect)

SMG - Service Management Group

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AskNicely

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Xebo.ai (formerly Survey2connect)

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Description

SMG - Service Management Group

SMG - Service Management Group

Service Management Group (SMG) is a platform designed to help businesses enhance their customer and employee experiences through actionable insights. It aims to simplify the process of collecting, ana... Read More
AskNicely

AskNicely

AskNicely is a customer feedback software that focuses on making it easier for businesses to engage with their customers and improve their overall experience. It’s designed to help companies collect r... Read More
Xebo.ai (formerly Survey2connect)

Xebo.ai (formerly Survey2connect)

Xebo.ai, which you might have known previously as Survey2connect, is a versatile platform designed to help businesses understand their customers better through effective feedback collection and analys... Read More

Contact Info

Year founded :

1991

+1 800-764-0439

Not Available

United States

http://www.linkedin.com/company/service-management-group

Year founded :

2014

+1 408-600-0832

Not Available

United States

Not Available

Year founded :

Not Available

Not Available

Not Available

Not Available

Not Available

Features

Customer Engagement

Personalized Communication
Follow-Up Campaigns

Data Analysis

Sentiment Analysis
Reporting Dashboards

Actionable Insights

Predictive Analytics
Root Cause Analysis

Customer Feedback Collection

Customizable Survey Forms
Multi-Channel Surveys

Customer Feedback Collection

Automated Surveys
NPS Tracking

Workflow Automation

Integrations
Task Management

Customer Engagement

Feedback Response
Customer Journeys

Insights and Reporting

Custom Reports
Real-Time Dashboards

Customer Feedback Collection

Surveys and Questionnaires
Customizable Templates

Data Analysis

Trend Identification
Real-time Reporting

User Management

Collaboration Tools
Role-based Access

Integration Capability

API Access
Third-party Tool Integration

Customer Engagement

Sentiment Analysis
Follow-up Actions

Pricing

SMG - Service Management Group logo

Pricing Not Available

AskNicely logo

Pricing Not Available

Xebo.ai (formerly Survey2connect) logo

Pricing Not Available

Metrics History

Metrics History

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