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Inbook vs Smartsurvey: Which Applicant Tracking Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
Custom

in Applicant Tracking

Leads 6/9
Rating
Reviews
0
From
$70/mo

The Short Answer

Inbook vs Smartsurvey, in 15 seconds

Choose Inbook if…

  • You prefer Inbook's approach and ecosystem

Choose Smartsurvey if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You want to trial before paying
  • You depend on a broad integration ecosystem

Head-to-Head Scorecard

How Inbook and Smartsurvey score

Smartsurvey leads on 6 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Inbook
    No reviews
    Smartsurvey
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Inbook
    0
    Smartsurvey
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Smartsurvey
    Inbook
    Custom
    Smartsurvey
    $70/mo
  • Free Access

    Availability of a free plan and/or free trial

    Smartsurvey
    Inbook
    Paid only
    Smartsurvey
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Smartsurvey
    Inbook
    0
    Smartsurvey
    5
  • Features

    Number of listed product capabilities

    Smartsurvey
    Inbook
    0
    Smartsurvey
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Inbook
    Smartsurvey
  • Security & Compliance

    Number of listed compliance certifications

    Smartsurvey
    Inbook
    Smartsurvey
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    Smartsurvey
    Inbook
    Smartsurvey
    3

Feature Comparison

Inbook vs Smartsurvey feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Inbook
Smartsurvey
Overview
User rating
Pricing model
FREEMIUM
Starting price
Custom
$70/mo
Free version
Free trial
Features
Key capabilities
Survey creationLogic & branchingSentiment & text analysisMulti-channel distributionDashboardsCustom branding
AI features
Integrations & API
Integrations
SalesforceHubSpotPower BIZapierMicrosoft Teams
Public API
Platforms
Deployment
Cloud
Platforms
WebAPI
Mobile support
Security & Compliance
Compliance
GDPRISO 27001
Vendor
Company
Verified
Founded
2010
Headquarters
Tewkesbury, United Kingdom

Pricing Comparison

Inbook vs Smartsurvey pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Inbook

Custom to start

No published plan tiers — contact the vendor for a quote.

Smartsurvey

$70/mo to start
BasicFree
  • Core question types
  • GDPR compliant
  • Export to Word
  • Basic surveys
Advanced$70/month
  • Advanced question types
  • Custom branding
  • Logic
  • Sentiment & text analysis
Growth$100/month
  • Multiple accounts
  • Dashboards
  • API & webhooks
  • Integrations
ScaleCustom
  • Thematic analysis
  • Auto-translate
  • SMS
  • White-labeling

Total cost of ownership factors

Free planInbook Smartsurvey
Free trial to evaluateInbook Smartsurvey
Transparent published pricingInbook Smartsurvey
Public API (build vs. buy add-ons)Inbook Smartsurvey

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Inbook vs Smartsurvey: strengths and trade-offs

Inbook

Pros

    Cons

    • No free plan
    • No free trial
    • Pricing is quote-based (less transparent)
    • Fewer native integrations than the alternative
    • No compliance certifications listed

    Smartsurvey

    Pros

    • Free plan available
    • Free trial offered
    • Broad integration ecosystem (5)
    • Compliance: GDPR, ISO 27001
    • Public API available

    Cons

      Buyer Fit

      Who should use Inbook vs Smartsurvey?

      Startups

      Smartsurvey

      Smartsurvey keeps early-stage costs lowest with its entry tier.

      Small businesses

      Smartsurvey

      Smartsurvey offers the most accessible pricing for lean teams.

      Agencies

      Smartsurvey

      Smartsurvey connects to more tools for multi-client workflows.

      Enterprises

      Smartsurvey

      Smartsurvey leads on compliance and breadth for complex needs.

      Ecommerce

      Smartsurvey

      Smartsurvey integrates with more of the commerce stack.

      SaaS companies

      Smartsurvey

      Smartsurvey is the more developer- and automation-friendly choice.

      Integration overlap

      Only in Inbook (0)

      Only in Smartsurvey (5)

      SalesforceHubSpotPower BIZapierMicrosoft Teams

      Ask SIA which solution fits your business

      SIA, Saaskart's AI buying assistant, weighs Inbook and Smartsurvey against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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      Inbook vs Smartsurvey — Frequently Asked Questions

      What is the difference between Inbook and Smartsurvey?

      Inbook and Smartsurvey are both Applicant Tracking solutions. Inbook is rated 0.0/5 by 0 users, while Smartsurvey is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

      Which is better, Inbook or Smartsurvey?

      Based on user ratings, Inbook scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

      Which is cheaper, Inbook or Smartsurvey?

      Smartsurvey is the more affordable option, starting at $70/month.

      Does Inbook or Smartsurvey have a free plan?

      Smartsurvey offers a free plan. Inbook does not have a free tier but does offer a free trial.

      Can I switch from Inbook to Smartsurvey?

      Switching between Inbook and Smartsurvey is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

      Who should use Inbook vs Smartsurvey?

      Inbook is best suited for teams that prioritise enterprise features. Smartsurvey works well for teams looking to start free and scale.

      Our Verdict

      The bottom line on Inbook vs Smartsurvey

      Best Overall

      Either

      It's a tie balances user satisfaction and proven adoption.

      Best for Startups

      Smartsurvey

      Smartsurvey has the friendliest entry point for new teams.

      Best for Enterprise

      Smartsurvey

      Smartsurvey leads on compliance and feature breadth.

      Best Value

      Smartsurvey

      Smartsurvey delivers the lowest cost to get started.

      Best AI Features

      Either

      Comparable AI capabilities on both sides.

      Highest Rated

      Either

      Both earn equal user ratings.

      Ready to decide between Inbook and Smartsurvey?

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