Get a recommendation
Tell us your requirements and our advisors will help you compare and shortlist the best-fit options, free and unbiased.
A real human, fast
Someone on our team replies within one business day, no bots, no ticket queue.
Routed to the right team
Buying, selling, partnering, or investing, you reach the people who can actually help.
Independent & unbiased
No pushy sales. Just honest guidance grounded in the ecosystem.
Tailored to your context
Tell us what you need and we shape the next steps around it.
Who are you? Pick the option that fits best.
UK online survey and feedback platform
Updated
SmartSurvey is online survey and form software, built in the UK, for organizations that collect customer, employee, patient, citizen and market research feedback. It calls itself the UK's number one feedback platform and reports more than 600,000 customers.
Teams build a survey, distribute it across channels, and analyze responses with dashboards and AI theme detection. Scores can be sent into a CRM.
Retail, finance, travel, government, healthcare, education and not-for-profits. The vendor names B&M, Gov.UK, Co-op Insurance, Allianz, Aldi and the NHS, and lists ISO 27001 certification and UK-hosted data.
SmartSurvey has a free Basic plan with 1 user and 100 responses per month. Advanced is 90 pounds per month billed monthly or 70 pounds billed annually, and Growth is 125 pounds per user per month monthly or 100 pounds annually. Scale is custom. Advanced and Growth include a 14-day trial with no credit card, and prices exclude VAT.
SmartSurvey has native integrations including Salesforce and Power BI, plus an API and webhooks for connecting to CRMs, helpdesks and databases.
Typeform focuses on conversational form design, Jotform on forms and workflows, and SurveyMonkey on easy general surveys. Qualtrics is the closest enterprise experience platform.
Pricing Model
FREEMIUM
Starting Price
$70/mo
Free Options
Free version, Free trial
| Feature | Basic | Advanced | Growth | Scale |
|---|---|---|---|---|
| 1 user | , | , | , | |
| 100 responses per month | , | , | , | |
| Billed annually | , | , | , | |
| 90 pounds if billed monthly | , | , | , | |
| 30,000 responses per year | , | , | , | |
| Per user, billed annually | , | , | , | |
| 125 pounds if billed monthly | , | , | , | |
| 90,000 responses per year | , | , | , | |
| Custom quote | , | , | , |
Other
CRM
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
No reviews yet. Be the first to review Smartsurvey.
Have a question about Smartsurvey? Ask the community.
No questions yet. Be the first to ask about Smartsurvey.
Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Experience management platform for CX, EX, and market research
Powerful online form builder with thousands of templates.
Online survey and form software for feedback and research
Conversational forms, surveys, and quizzes that people finish.
Quick comparisons
