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New Relic vs Scout APM: Which App Performance Monitoring Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Leads 5/9
Rating
,
Reviews
0
From
$0/mo

in App Performance Monitoring

Rating
,
Reviews
0
From
Custom

in App Performance Monitoring

The Short Answer

New Relic vs Scout APM, in 15 seconds

Choose New Relic if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Choose Scout APM if…

  • You prefer Scout APM's approach and ecosystem

Head-to-Head Scorecard

How New Relic and Scout APM score

New Relic leads on 5 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    New
    No reviews
    Scout
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    New
    0
    Scout
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    New Relic
    New
    $0/mo
    Scout
    Custom
  • Free Access

    Availability of a free plan and/or free trial

    New Relic
    New
    Free plan + trial
    Scout
    Free trial
  • Integrations

    Number of listed third-party integrations

    New Relic
    New
    10
    Scout
    6
  • Features

    Number of listed product capabilities

    New Relic
    New
    12
    Scout
    0
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    New
    ,
    Scout
    ,
  • Security & Compliance

    Number of listed compliance certifications

    New Relic
    New
    5
    Scout
    1
  • Platforms & Deployment

    Supported platforms and deployment options

    Scout APM
    New
    3
    Scout
    4

Feature Comparison

New Relic vs Scout APM feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

New Relic
Scout APM
Overview
User rating
,
,
Pricing model
Consumption (data + users)
Quote-based
Starting price
$0/mo
Custom
Free version
Free trial
Features
Key capabilities
Application performance monitoring (APM)Infrastructure monitoringLog managementBrowser and mobile monitoringSyntheticsDistributed tracing+6
,
AI features
,
,
Integrations & API
Integrations
AWSAzureGCPKubernetesDockerPagerDuty+4
Ruby on RailsDjangoKubernetesSlackGitHubOpenTelemetry
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
Web
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAAFedRAMP
SOC 2
Vendor
Company
,
,
Verified
Founded
,
,
Headquarters
,
,

Pricing Comparison

New Relic vs Scout APM pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

New Relic

$0/mo to start
FreeFree
  • 100 GB data ingest/month
  • 1 full-platform user
  • Unlimited basic users
  • All 50+ capabilities
Standard$99/month
  • Up to 5 full-platform users
  • Core users $49 each
  • APM and infrastructure
  • Standard support
ProCustom
  • Unlimited full-platform users
  • Advanced alerting and AIOps
  • Higher data volumes
  • SSO
EnterpriseCustom
  • Advanced security and governance
  • FedRAMP option
  • Data residency
  • Dedicated support

Scout APM

Custom to start
ProfessionalCustom
  • Analytics and reporting
  • error monitoring
  • Integrations
  • Standard support
EnterpriseCustom
  • traces
  • Advanced security and controls
  • log management
  • Dedicated support and onboarding

Total cost of ownership factors

Free planNew Scout
Free trial to evaluateNew Scout
Transparent published pricingNew Scout
Public API (build vs. buy add-ons)New Scout

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

New Relic vs Scout APM: strengths and trade-offs

New Relic

Pros

  • Free plan available
  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

    Scout APM

    Pros

    • Free trial offered
    • Compliance: SOC 2
    • Public API available

    Cons

    • No free plan
    • Pricing is quote-based (less transparent)
    • Fewer native integrations than the alternative

    Buyer Fit

    Who should use New Relic vs Scout APM?

    Startups

    New Relic

    New Relic keeps early-stage costs lowest with its entry tier.

    Small businesses

    New Relic

    New Relic offers the most accessible pricing for lean teams.

    Agencies

    New Relic

    New Relic connects to more tools for multi-client workflows.

    Enterprises

    New Relic

    New Relic leads on compliance and breadth for complex needs.

    Ecommerce

    New Relic

    New Relic integrates with more of the commerce stack.

    SaaS companies

    New Relic

    New Relic is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (3)

    KubernetesSlackGitHub

    Only in New Relic (7)

    AWSAzureGCPDockerPagerDutyTerraformJira

    Only in Scout APM (3)

    Ruby on RailsDjangoOpenTelemetry

    Keep Exploring

    Other alternatives worth considering

    Similar app performance monitoring products buyers compare alongside New Relic and Scout APM.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs New Relic and Scout APM against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

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    New Relic vs Scout APM, Frequently Asked Questions

    What is the difference between New Relic and Scout APM?

    New Relic and Scout APM are both App Performance Monitoring solutions. New Relic is rated 0.0/5 by 0 users, while Scout APM is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, New Relic or Scout APM?

    Based on user ratings, New Relic scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, New Relic or Scout APM?

    New Relic is the more affordable option, starting at $0/month.

    Does New Relic or Scout APM have a free plan?

    New Relic offers a free plan. Scout APM does not have a free tier but does offer a free trial.

    Can I switch from New Relic to Scout APM?

    Switching between New Relic and Scout APM is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use New Relic vs Scout APM?

    New Relic is best suited for teams that prioritise enterprise features. Scout APM works well for teams needing advanced capabilities.

    Our Verdict

    The bottom line on New Relic vs Scout APM

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    New Relic

    New Relic has the friendliest entry point for new teams.

    Best for Enterprise

    New Relic

    New Relic leads on compliance and feature breadth.

    Best Value

    New Relic

    New Relic delivers the lowest cost to get started.

    Best AI Features

    Either

    Comparable AI capabilities on both sides.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between New Relic and Scout APM?

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