Grafana vs New Relic: Which Monitoring & Observability Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Grafana vs New Relic, in 15 seconds
Choose Grafana if…
- You prefer Grafana's approach and ecosystem
Choose New Relic if…
- You depend on a broad integration ecosystem
- You need the broader feature set
Head-to-Head Scorecard
How Grafana and New Relic score
New Relic leads on 2 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
GrafanaNo reviewsNewNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Grafana0New0 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
Grafana$0/moNew$0/mo - Even
Free Access
Availability of a free plan and/or free trial
GrafanaFree plan + trialNewFree plan + trial - New Relic
Integrations
Number of listed third-party integrations
Grafana6New10 - New Relic
Features
Number of listed product capabilities
Grafana6New12 - Even
AI Features
Capabilities mentioning AI, automation or ML
Grafana—New— - Even
Security & Compliance
Number of listed compliance certifications
Grafana5New5 - Grafana
Platforms & Deployment
Supported platforms and deployment options
Grafana6New3
Feature Comparison
Grafana vs New Relic feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
GrafanaPricing Comparison
Grafana vs New Relic pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Grafana
$0/mo to start- 10k metrics & 50 GB logs
- 14-day retention
- 3 active users
- Community support
- Usage-based metrics & logs
- 13-month retention
- Unlimited dashboards
- Standard support
- Enterprise data source plugins
- SSO & RBAC
- Premium support & SLA
- Self-hosted option
New Relic
$0/mo to start- 100 GB data ingest/month
- 1 full-platform user
- Unlimited basic users
- All 50+ capabilities
- Up to 5 full-platform users
- Core users $49 each
- APM and infrastructure
- Standard support
- Unlimited full-platform users
- Advanced alerting and AIOps
- Higher data volumes
- SSO
- Advanced security and governance
- FedRAMP option
- Data residency
- Dedicated support
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Grafana vs New Relic: strengths and trade-offs
Grafana
Pros
- Free plan available
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, ISO 27001
- Public API available
Cons
- Fewer native integrations than the alternative
New Relic
Pros
- Free plan available
- Free trial offered
- Broad integration ecosystem (10)
- Compliance: SOC 2, ISO 27001, GDPR
- Public API available
Cons
Buyer Fit
Who should use Grafana vs New Relic?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
New Relic
New Relic connects to more tools for multi-client workflows.
Enterprises
New Relic
New Relic leads on compliance and breadth for complex needs.
Ecommerce
New Relic
New Relic integrates with more of the commerce stack.
SaaS companies
New Relic
New Relic is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (1)
Only in Grafana (5)
Only in New Relic (9)
Keep Exploring
Other alternatives worth considering
Similar monitoring & observability products buyers compare alongside Grafana and New Relic.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Grafana and New Relic against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationGrafana vs New Relic — Frequently Asked Questions
What is the difference between Grafana and New Relic?
Grafana and New Relic are both Monitoring & Observability solutions. Grafana is rated 0.0/5 by 0 users, while New Relic is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Grafana or New Relic?
Based on user ratings, Grafana scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Grafana or New Relic?
Grafana is the more affordable option, starting at $0/month.
Does Grafana or New Relic have a free plan?
Grafana offers a free plan. does not have a free tier but does offer a free trial.
Can I switch from Grafana to New Relic?
Switching between Grafana and New Relic is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Grafana vs New Relic?
Grafana is best suited for teams that prioritise enterprise features. New Relic works well for teams looking to start free and scale.
Our Verdict
The bottom line on Grafana vs New Relic
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
New Relic
New Relic leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.