Microsoft Dynamics 365 Customer Service vs Gallabox vs Richpanel

Microsoft Dynamics 365 Customer Service

Visit

Gallabox

Visit

Richpanel

Visit

Description

Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service is a versatile tool designed to help businesses deliver outstanding customer support. It combines key features that streamline your customer service operations,... Read More
Gallabox

Gallabox

Gallabox is a software solution designed to help businesses improve communication with their customers through a simple and effective platform. It's all about making customer interactions and task man... Read More
Richpanel

Richpanel

Richpanel is a customer support platform designed for modern service teams. Whether you are an emerging startup or an established business, Richpanel offers a practical solution to enhance your custom... Read More

Contact Info

Year founded :

2010

Not Available

Not Available

United Kingdom

http://www.linkedin.com/company/microsoft-dynamics-365-customer-service

Year founded :

2020

+91 99400 28904

Not Available

India

http://www.linkedin.com/company/gallabox

Year founded :

2019

+1 415-498-1118

Not Available

United States

http://www.linkedin.com/company/richpanel

Features

Integrated Case Management

Case Routing and Queuing
Centralized Case Dashboard
Automated Case Creation

Omni-Channel Support

Unified Communication Platform
Multi-Channel Integration
Interactive Voice Response (IVR)

Customer Insights

Agent Performance Metrics
Customer Satisfaction Analytics
360-Degree Customer View

Automation and AI

AI-Powered Virtual Agents
Predictive Analytics
Automated Workflows

Knowledge Base

Article Creation and Management
Searchable Knowledge Library
Self-Service Portal

Team Collaboration

Shared Workspaces
Task Management

Analytics and Reporting

Custom Reports
Real-Time Analytics

Customer Experience Management

Personalized Messaging
Unified Inbox

Automation Tools

Chatbot Integration
Workflow Automation

User Insights

Customer Profiles
Analytics

Customization Options

Personalized Templates
Configurable Workflows

Customer Support Management

Unified Inbox
Automated Responses

Team Collaboration

Assignment Rules
Shared Notes

Integration Capabilities

API Access
Third-Party Apps

Pricing

Microsoft Dynamics 365 Customer Service logo

Pricing Not Available

Gallabox logo

Pricing Not Available

Richpanel logo

Pricing Not Available

Metrics History

Metrics History

Comparing teamSize across companies

Trending data for teamSize
Showing teamSize for all companies over Max