Freshservice vs ManageEngine ServiceDesk Plus vs Masterstroke
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a user-friendly help desk and asset management software designed to streamline IT service management for businesses of all sizes. It's a comprehensive tool that simpli... Read More
Masterstroke
Masterstroke is designed to streamline your business processes with intelligent, user-friendly solutions. Our software aims to make daily operations simpler and more efficient, whether you're managing... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2008
Not Available
Not Available
United States
Not Available
Year founded :
2021
Not Available
Not Available
Australia
http://www.linkedin.com/company/masterstrokeconsulting
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Efficient Asset Management
Asset Inventory
Asset Lifecycle Management
Comprehensive Reporting
Customizable Reports
Real-time Dashboards
Robust Integration Capabilities
API Access
Third-party Integrations
Streamlined Ticket Management
Automated Ticket Workflows
Prioritize Tickets
Enhanced Communication
Multi-channel Support
Customer Feedback
Analytics and Reporting
Custom Reports
Dashboard Overview
Project Management
Project Timelines
Task Tracking
User Management
User Roles and Permissions
Single Sign-On (SSO)
Collaboration Tools
Real-Time Editing
Integrated Chat
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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