Helpshift vs Higher Logic Vanilla vs UserGuiding
Description
Helpshift
If you're looking to improve the way your business handles customer support, Helpshift might be what you need. Helpshift is a platform designed to streamline and enhance mobile and digital customer se... Read More
Higher Logic Vanilla
Higher Logic Vanilla is a community management software that helps organizations create and manage online communities where members can connect, engage, and share knowledge. The platform is designed t... Read More
UserGuiding
UserGuiding is designed to help SaaS businesses create seamless onboarding experiences for their users. Imagine being able to guide your customers through the features of your software without needing... Read More
Contact Info
Year founded :
2011
+1 800-245-9165
Not Available
United States
http://www.linkedin.com/company/helpshift
Year founded :
2007
+1 866-845-0815
Not Available
United States
http://www.linkedin.com/company/vanilla-forums-inc
Year founded :
2017
+1 628-224-2830
Not Available
Tuerkiye
http://www.linkedin.com/company/userguiding
Features
Omnichannel Messaging
Unified Inbox
Multi-Platform Support
Self-Service Options
Knowledge Base
In-App FAQs
Customer Experience Insights
Customer Feedback
Performance Analytics
Customer Support Automation
Automated Ticketing
AI-Powered Chatbots
Community Building
Discussion Forums
User Profiles
Moderation Tools
Role Management
Content Monitoring
Integration Capabilities
API Access
Third-Party Apps
Customization Options
Theme Selection
Custom Branding
Engagement Analysis
Sentiment Analysis
Activity Reports
Guided Product Tours
Customizable Walkthroughs
Interactive Onboarding
User Segmentation
Personalized Experiences
Targeted Content
Analytics and Insights
Performance Reports
User Behavior Tracking
No-Code Implementation
Easy Setup
Drag-and-Drop Interface
Feedback Collection
Comments and Suggestions
User Ratings
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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