Company Overview

About UserGuiding

UserGuiding Details

Founded

2017

Revenue

$1M

Funding

$1.1M

Team Size

46

What SIA Thinks

UserGuiding is designed to help SaaS businesses create seamless onboarding experiences for their users. Imagine being able to guide your customers through the features of your software without needing to dive into complicated setups or be a programming whiz. UserGuiding makes it easy to build step-by-step walkthroughs, interactive tutorials, and helpful tooltips that can be integrated right into your product.

At its core, UserGuiding is all about making sure your users understand how to utilize your software to its fullest potential. It's like having a virtual tour guide that shows them around and helps them get comfortable using your product. This not only reduces the learning curve for new users but also helps ensure they stick around longer because they can see all the value your software offers right from the start.

With UserGuiding, you're not left in the dark. It offers analytics features that give you insights into how users are interacting with your guides. You can see which parts they find helpful, where they might be getting stuck, and what improvements can be made. This kind of feedback is invaluable as it allows you to continuously refine and improve your user's journey.

One of the best parts about UserGuiding is that it doesn't require you to write any code. The platform is built to be user-friendly, giving anyone the ability to create comprehensive guides without needing a technical background. Whether you're part of a small startup or a larger organization, UserGuiding scales to fit your needs.

In summary, UserGuiding takes the guesswork out of user onboarding. It helps new users get up to speed quickly and provides you with the tools to guide them every step of the way, all while giving you clear insights into how to improve their experience. It's a practical solution for helping your users get the most out of your software.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Effective tooltips
  • Customizable templates
  • Easy onboarding
  • User-friendly design
  • Affordable pricing

Cons

  • Limited integrations
  • Mobile limitations
  • Feature limitations
  • Learning curve
  • Load speed issues

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