Freshdesk Contact Center vs Swell vs Yoizen Omnichannel CX Platform

Freshdesk Contact Center

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Swell

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Yoizen Omnichannel CX Platform

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Description

Freshdesk Contact Center

Freshdesk Contact Center

Freshdesk Contact Center is a user-friendly cloud-based call center solution designed to simplify your customer support experience. Whether you're a small business or a growing company, this software ... Read More
Swell

Swell

Swell is designed to equip businesses with the tools they need to create, launch, and manage their online stores with ease. Built with an intuitive interface, Swell aims to take the complexity out of ... Read More
Yoizen Omnichannel CX Platform

Yoizen Omnichannel CX Platform

If you're searching for a solution to streamline the way you handle customer interactions, Yoizen Omnichannel CX Platform might be just what you need. It's a comprehensive tool designed to help busine... Read More

Contact Info

Year founded :

Not Available

+91 86683 23090

Not Available

India

http://www.linkedin.com/company/freshdesk-contact-center

Year founded :

2016

Not Available

Not Available

United States

Not Available

Year founded :

Not Available

Not Available

Not Available

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Features

Call Management

Call Queues
IVR Systems
Automatic Call Distribution

In-Call Features

Call Recording
Call Conferencing
Call Transfer

Performance Tracking

Call Metrics
Customer Feedback
Agent Dashboards

Integration and Collaboration

CRM Integration
Email and Ticketing Integration
Collaboration Tools

Customizable Product Catalog

Flexible Product Options
Advanced Search Filters

Robust Store Management

Inventory Tracking
Order Management

Smooth Checkout Experience

Multiple Payment Gateways
Customizable Checkout Flow

Marketing and Growth Tools

Customer Segmentation
Promotional Campaigns

Advanced Analytics

Performance Insights
Customer Behavior Analysis

Smart Automation

Automated Responses
Workflow Optimization

Customizable Interface

Adjustable Dashboards
Personalized Views

Unified Customer Interactions

All Channels in One Place
Consistent Customer Experience

Pricing

Freshdesk Contact Center logo

Pricing Not Available

Swell logo

Pricing Not Available

Yoizen Omnichannel CX Platform logo

Pricing Not Available

Metrics History

Metrics History

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