Freshdesk Contact Center vs Yoizen Omnichannel CX Platform
Description
Freshdesk Contact Center
Freshdesk Contact Center is a user-friendly cloud-based call center solution designed to simplify your customer support experience. Whether you're a small business or a growing company, this software ... Read More
Yoizen Omnichannel CX Platform
If you're searching for a solution to streamline the way you handle customer interactions, Yoizen Omnichannel CX Platform might be just what you need. It's a comprehensive tool designed to help busine... Read More
Contact Info
Year founded :
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+91 86683 23090
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India
http://www.linkedin.com/company/freshdesk-contact-center
Year founded :
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Features
Call Management
Call Queues
IVR Systems
Automatic Call Distribution
In-Call Features
Call Recording
Call Conferencing
Call Transfer
Performance Tracking
Call Metrics
Customer Feedback
Agent Dashboards
Integration and Collaboration
CRM Integration
Email and Ticketing Integration
Collaboration Tools
Advanced Analytics
Performance Insights
Customer Behavior Analysis
Smart Automation
Automated Responses
Workflow Optimization
Customizable Interface
Adjustable Dashboards
Personalized Views
Unified Customer Interactions
All Channels in One Place
Consistent Customer Experience
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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