SolarWinds Observability vs Deepser vs Freshservice
Description
SolarWinds Observability
SolarWinds Observability is designed to help businesses keep an eye on their software applications and IT infrastructure without getting lost in technical details. It's a user-friendly tool that deliv... Read More
Deepser
Deepser is an intuitive service management software designed to streamline and enhance your business operations. It provides a central hub where you can manage everything from customer support and IT ... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Contact Info
Year founded :
Not Available
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Year founded :
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+39 04 4553 8231
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Italy
http://www.linkedin.com/company/deepser
Year founded :
2011
Not Available
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United States
http://www.linkedin.com/company/freshserviceitconsulting
Features
Integration Capabilities
Third-party Integrations
Open API
Real-time Monitoring
Dynamic Dashboards
Live Data Feeds
Performance Analysis
Root Cause Identification
Trend Analysis
User-Friendly Interface
Intuitive Design
Role-based Access
Alerting and Notifications
Multi-channel Notifications
Customizable Alerts
Ticket Management Simplified
Custom Workflows
Automated Ticket Assignment
User-Friendly Dashboard
Efficient Knowledge Management
Self-Service Portal
Centralized Knowledge Base
Content Categorization
Collaborative Team Features
Team Communication Tools
Role-Based Access
Shared Inbox
Integration and Flexibility
Third-Party Integrations
API Access
Custom Fields
Customizable Reporting
Real-Time Analytics
Custom Report Creation
Detailed Reports
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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