SolarWinds Observability vs Freshservice
Description
SolarWinds Observability
SolarWinds Observability is designed to help businesses keep an eye on their software applications and IT infrastructure without getting lost in technical details. It's a user-friendly tool that deliv... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Contact Info
Year founded :
Not Available
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Year founded :
2011
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Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Features
Integration Capabilities
Third-party Integrations
Open API
Real-time Monitoring
Dynamic Dashboards
Live Data Feeds
Performance Analysis
Root Cause Identification
Trend Analysis
User-Friendly Interface
Intuitive Design
Role-based Access
Alerting and Notifications
Multi-channel Notifications
Customizable Alerts
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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