Crazy Egg vs Smartlook: Which Conversion Optimization Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.
The Short Answer
Crazy Egg vs Smartlook, in 15 seconds
Choose Crazy Egg if…
- You prefer Crazy Egg's approach and ecosystem
Choose Smartlook if…
- You prefer Smartlook's approach and ecosystem
Head-to-Head Scorecard
How Crazy Egg and Smartlook score
It's evenly matched, each leads on 0 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
CrazyNo reviewsSmartlookNo reviews - Even
Review Volume
Number of verified reviews, a proxy for adoption
Crazy0Smartlook0 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
CrazyCustomSmartlookCustom - Even
Free Access
Availability of a free plan and/or free trial
CrazyFree trialSmartlookFree trial - Even
Integrations
Number of listed third-party integrations
Crazy6Smartlook6 - Even
Features
Number of listed product capabilities
Crazy0Smartlook0 - Even
AI Features
Capabilities mentioning AI, automation or ML
Crazy,Smartlook, - Even
Security & Compliance
Number of listed compliance certifications
Crazy2Smartlook2 - Even
Platforms & Deployment
Supported platforms and deployment options
Crazy4Smartlook4
Feature Comparison
Crazy Egg vs Smartlook feature breakdown
Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.
Crazy Egg
SmartlookPricing Comparison
Crazy Egg vs Smartlook pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Crazy Egg
Custom to start- click and scroll heatmaps
- session recordings
- Integrations
- Standard support
- traffic analysis
- Dedicated support and onboarding
- A/B testing
- Advanced security and controls
Smartlook
Custom to start- Analytics and reporting
- Integrations
- heatmaps
- Standard support
- crash reports
- events and funnels
- Dedicated support and onboarding
- Advanced security and controls
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Crazy Egg vs Smartlook: strengths and trade-offs
Crazy Egg
Pros
- Free trial offered
- Compliance: SOC 2, GDPR
- Public API available
Cons
- No free plan
- Pricing is quote-based (less transparent)
Smartlook
Pros
- Free trial offered
- Compliance: SOC 2, GDPR
- Public API available
Cons
- No free plan
- Pricing is quote-based (less transparent)
Buyer Fit
Who should use Crazy Egg vs Smartlook?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
Either
Either leads on compliance and breadth for complex needs.
Ecommerce
Either
Either integrates with more of the commerce stack.
SaaS companies
Either
Either is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (6)
Only in Crazy Egg (0)
Only in Smartlook (0)
Keep Exploring
Other alternatives worth considering
Similar conversion optimization products buyers compare alongside Crazy Egg and Smartlook.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Crazy Egg and Smartlook against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationCrazy Egg vs Smartlook, Frequently Asked Questions
What is the difference between Crazy Egg and Smartlook?
Crazy Egg and Smartlook are both Conversion Optimization solutions. Crazy Egg is rated 0.0/5 by 0 users, while Smartlook is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Crazy Egg or Smartlook?
Based on user ratings, Crazy Egg scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Crazy Egg or Smartlook?
Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.
Does Crazy Egg or Smartlook have a free plan?
Neither Crazy Egg nor Smartlook currently offers a free plan, but Crazy Egg provides a free trial.
Can I switch from Crazy Egg to Smartlook?
Switching between Crazy Egg and Smartlook is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Crazy Egg vs Smartlook?
Crazy Egg is best suited for teams that prioritise enterprise features. Smartlook works well for teams needing advanced capabilities.
Our Verdict
The bottom line on Crazy Egg vs Smartlook
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
Either
It's a tie leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.