Chatwork vs Loom: Which Collaboration Tools Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Chatwork vs Loom, in 15 seconds
Choose Chatwork if…
- You prefer Chatwork's approach and ecosystem
Choose Loom if…
- You depend on a broad integration ecosystem
- You want deeper AI and automation features
- You need the broader feature set
Head-to-Head Scorecard
How Chatwork and Loom score
Loom leads on 3 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
ChatworkNo reviewsLoomNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Chatwork0Loom0 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
Chatwork$500/moLoom$13/mo - Even
Free Access
Availability of a free plan and/or free trial
ChatworkFree plan + trialLoomFree plan + trial - Loom
Integrations
Number of listed third-party integrations
Chatwork6Loom8 - Loom
Features
Number of listed product capabilities
Chatwork6Loom11 - Loom
AI Features
Capabilities mentioning AI, automation or ML
Chatwork—Loom2 - Even
Security & Compliance
Number of listed compliance certifications
Chatwork2Loom2 - Chatwork
Platforms & Deployment
Supported platforms and deployment options
Chatwork7Loom6
Feature Comparison
Chatwork vs Loom feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Chatwork
LoomPricing Comparison
Chatwork vs Loom pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Chatwork
$500/mo to start- Group chat
- Task management
- File sharing
- Basic use
- Per user
- Admin controls
- More storage
- Video calls
- Per user
- Advanced security
- Management controls
- Priority support
Loom
$13/mo to start- 25 videos/member
- 5-min recording cap
- Screen + camera recording
- Transcripts (50+ languages)
- Unlimited videos & length
- Custom branding
- Engagement insights
- Privacy controls
- Everything in Business
- AI titles & summaries
- Auto chapters
- Filler-word & silence removal
- SSO & SCIM
- Advanced admin & security
- Salesforce integration
- Dedicated support
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Chatwork vs Loom: strengths and trade-offs
Chatwork
Pros
- Free plan available
- Free trial offered
- Compliance: ISO 27001, APPI
- Public API available
Cons
- Higher starting price ($500/mo)
- Fewer native integrations than the alternative
Loom
Pros
- Free plan available
- Free trial offered
- Lower starting price ($13/mo)
- Broad integration ecosystem (8)
- Compliance: SOC 2 Type II, GDPR
- Stronger AI / automation features
Cons
Buyer Fit
Who should use Chatwork vs Loom?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
Loom
Loom connects to more tools for multi-client workflows.
Enterprises
Loom
Loom leads on compliance and breadth for complex needs.
Ecommerce
Loom
Loom integrates with more of the commerce stack.
SaaS companies
Loom
Loom is the more developer- and automation-friendly choice.
Integration overlap
Only in Chatwork (6)
Only in Loom (8)
Keep Exploring
Other alternatives worth considering
Similar collaboration tools products buyers compare alongside Chatwork and Loom.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Chatwork and Loom against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationChatwork vs Loom — Frequently Asked Questions
What is the difference between Chatwork and Loom?
Chatwork and Loom are both Collaboration Tools solutions. Chatwork is rated 0.0/5 by 0 users, while Loom is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Chatwork or Loom?
Based on user ratings, Chatwork scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Chatwork or Loom?
Loom is the more affordable option, starting at $13/month.
Does Chatwork or Loom have a free plan?
Chatwork offers a free plan. does not have a free tier but does offer a free trial.
Can I switch from Chatwork to Loom?
Switching between Chatwork and Loom is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Chatwork vs Loom?
Chatwork is best suited for teams that prioritise enterprise features. Loom works well for teams looking to start free and scale.
Our Verdict
The bottom line on Chatwork vs Loom
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
Loom
Loom leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Loom
Loom ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.