C2 ITSM vs Eden vs Freshservice

C2 ITSM

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Eden

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Freshservice

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Description

C2 ITSM

C2 ITSM

C2 ITSM is a versatile and user-friendly software designed for businesses looking to improve their IT service management (ITSM) processes. At its core, C2 ITSM aims to make the daily management of IT ... Read More
Eden

Eden

Eden Software is designed to simplify the way businesses manage their office environments. Whether you're in charge of coordinating a major corporate headquarters or a small co-working space, Eden hel... Read More
Freshservice

Freshservice

Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More

Contact Info

Year founded :

2008

+1 866-978-1200

Not Available

Canada

http://www.linkedin.com/company/c2-itsm

Year founded :

2016

Not Available

Not Available

United States

Not Available

Year founded :

2011

Not Available

Not Available

United States

http://www.linkedin.com/company/freshserviceitconsulting

Features

Efficient Ticket Management

Automated Ticket Assignment
Priority Handling

User-Friendly Interface

Intuitive Dashboard
Customizable Layouts

Comprehensive Reporting

Real-Time Analytics
Custom Reports

Incident Management

Seamless Communication
Efficient Ticket Handling

Knowledge Management

Centralized Knowledge Base
Intelligent Search

Self-Service Portal

Automated Responses
User-Friendly Interface

Change Management

Workflow Automation
Impact Analysis

Asset Management

Asset Tracking
Vendor Management

Communication Tools

Announcements
Team Chat
File Sharing

User Management

Role-Based Permissions
Easy User Creation
User Activity Logs

Project Collaboration

Milestone Setting
Version Control
Shared Workspace

Task Management

Progress Tracking
Task Assignment
Prioritization

Knowledge Base

Self-Service Portal
Content Management

Analytics and Reporting

Real-Time Dashboards
Detailed Reports

Ticket Management

Automated Ticketing
Smart Ticket Assignment

Automation and Workflow

Automated Workflows
Customizable Rules

Incident Management

Incident Logging
Incident Prioritization

Pricing

C2 ITSM logo

Pricing Not Available

Eden logo

Pricing Not Available

Freshservice logo

Pricing Not Available

Metrics History

Metrics History

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