C2 ITSM vs Freshservice
Description
C2 ITSM
C2 ITSM is a versatile and user-friendly software designed for businesses looking to improve their IT service management (ITSM) processes. At its core, C2 ITSM aims to make the daily management of IT ... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Contact Info
Year founded :
2008
+1 866-978-1200
Not Available
Canada
http://www.linkedin.com/company/c2-itsm
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Features
Efficient Ticket Management
Automated Ticket Assignment
Priority Handling
User-Friendly Interface
Intuitive Dashboard
Customizable Layouts
Comprehensive Reporting
Real-Time Analytics
Custom Reports
Incident Management
Seamless Communication
Efficient Ticket Handling
Knowledge Management
Centralized Knowledge Base
Intelligent Search
Self-Service Portal
Automated Responses
User-Friendly Interface
Change Management
Workflow Automation
Impact Analysis
Asset Management
Asset Tracking
Vendor Management
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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