Bugsnag vs New Relic: Which Bug Tracking Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Bugsnag vs New Relic, in 15 seconds
Choose Bugsnag if…
- You prefer Bugsnag's approach and ecosystem
Choose New Relic if…
- You have strict security & compliance needs
Head-to-Head Scorecard
How Bugsnag and New Relic score
It's evenly matched — each leads on 1 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
BugsnagNo reviewsNewNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Bugsnag0New0 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
Bugsnag$20/moNew$0/mo - Even
Free Access
Availability of a free plan and/or free trial
BugsnagFree plan + trialNewFree plan + trial - Even
Integrations
Number of listed third-party integrations
Bugsnag10New10 - Even
Features
Number of listed product capabilities
Bugsnag12New12 - Even
AI Features
Capabilities mentioning AI, automation or ML
Bugsnag—New— - New Relic
Security & Compliance
Number of listed compliance certifications
Bugsnag4New5 - Bugsnag
Platforms & Deployment
Supported platforms and deployment options
Bugsnag5New3
Feature Comparison
Bugsnag vs New Relic feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
BugsnagPricing Comparison
Bugsnag vs New Relic pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Bugsnag
$20/mo to start- 7,500 events/month
- 1 million spans/month
- Core error monitoring
- Single user
- From 50,000 events
- Release tracking
- Stability scores
- Integrations
- Everything in Select
- Higher event volumes
- Team roles
- Advanced search
- Custom event and span volume
- SSO and SAML
- Distributed tracing
- Performance monitoring
New Relic
$0/mo to start- 100 GB data ingest/month
- 1 full-platform user
- Unlimited basic users
- All 50+ capabilities
- Up to 5 full-platform users
- Core users $49 each
- APM and infrastructure
- Standard support
- Unlimited full-platform users
- Advanced alerting and AIOps
- Higher data volumes
- SSO
- Advanced security and governance
- FedRAMP option
- Data residency
- Dedicated support
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Bugsnag vs New Relic: strengths and trade-offs
Bugsnag
Pros
- Free plan available
- Free trial offered
- Compliance: SOC 2, GDPR, ISO 27001
- Public API available
Cons
- Higher starting price ($20/mo)
New Relic
Pros
- Free plan available
- Free trial offered
- Lower starting price ($0/mo)
- Compliance: SOC 2, ISO 27001, GDPR
- Public API available
Cons
Buyer Fit
Who should use Bugsnag vs New Relic?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
New Relic
New Relic leads on compliance and breadth for complex needs.
Ecommerce
Either
Either integrates with more of the commerce stack.
SaaS companies
Either
Either is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (4)
Only in Bugsnag (6)
Only in New Relic (6)
Keep Exploring
Other alternatives worth considering
Similar bug tracking products buyers compare alongside Bugsnag and New Relic.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Bugsnag and New Relic against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationBugsnag vs New Relic — Frequently Asked Questions
What is the difference between Bugsnag and New Relic?
Bugsnag and New Relic are both Bug Tracking solutions. Bugsnag is rated 0.0/5 by 0 users, while New Relic is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Bugsnag or New Relic?
Based on user ratings, Bugsnag scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Bugsnag or New Relic?
New Relic is the more affordable option, starting at $0/month.
Does Bugsnag or New Relic have a free plan?
Bugsnag offers a free plan. does not have a free tier but does offer a free trial.
Can I switch from Bugsnag to New Relic?
Switching between Bugsnag and New Relic is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Bugsnag vs New Relic?
Bugsnag is best suited for teams that prioritise enterprise features. New Relic works well for teams looking to start free and scale.
Our Verdict
The bottom line on Bugsnag vs New Relic
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
New Relic
New Relic leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.