Zuma

What is Zuma?

Zuma is an AI assistant for multifamily property management, named Kelsey, that pairs AI with human expert backup. It handles leasing inquiries, collections follow-up, move-outs and phone calls for property teams.

Key capabilities of Zuma

• Leasing AI: Handles inquiries and automates tour scheduling
• Collections AI: Sends payment reminders and tracks promise-to-pay dates
• Move-out management: Manages notices, inspections and deposit tracking
• VoiceAI receptionist: Customizable AI that answers property calls
• CRM and PMS integration: Connects to Yardi, Entrata, RealPage and more
• Human backup: Experts support the AI assistant

How Zuma works

Kelsey responds to prospects and residents across channels, schedules tours and syncs activity into the property management system and CRM. For collections it follows up with late residents over several channels. Zuma pairs the AI with human expert backup for cases it cannot resolve.

Who uses Zuma?

Multifamily property managers and owners. Named customers include Arlington, ZRS Management, Magnolia Capital and Raintree Partners.

Zuma pricing

Zuma does not publish pricing. Visitors are directed to request a demo.

Zuma alternatives

Alternatives include Leni for AI leasing conversations, Proda and Saleswise for sales automation in real estate. Zuma extends beyond leasing into collections and move-outs.