Subex

What is Subex?

Subex provides AI-native software for telecom operators. Its HyperSense platform spans revenue assurance and fraud management, and the company added embedded generative AI to those suites in 2025.

Key capabilities of Subex

• Fraud management: combines rules, AI/ML, analytics, case management and automated investigation.
• Revenue assurance: finds revenue leakage in operator billing and network data.
• Embedded GenAI: helps the platform reason dynamically beyond static configuration.
• Telecom fraud scenarios: covers bypass fraud, Wangiri, IRSF, CLI spoofing, A2P SMS bypass and subscription fraud.
• Mobile money fraud: covers mobile money operations.

How Subex works

Operators feed network and billing data into HyperSense, which detects anomalies and fraud patterns, opens cases and supports investigation workflows. Public announcements describe operators replacing rules-based legacy systems with the AI-first approach.

Who uses Subex?

Telecom operators and mobile network operators. Ethio Telecom is a publicly announced customer for HyperSense Fraud Management.

Subex pricing

Subex does not publish prices; deployments are contract-based and quoted by the vendor.

Subex alternatives

Kumo is a predictive modeling platform for enterprise data and is not telecom-specific. Faraday applies predictive analytics to customer marketing data. Avathon is an industrial AI company focused on operations such as asset performance.