Roots Automation

What is Roots Automation?

Roots Automation is an AI agent platform for insurance, operated by Roots Automation, Inc. and now presenting under the Bevaya name. Its agents read, analyze and recommend across underwriting, claims and policy servicing, using InsurGPT technology the vendor says is trained on more than 300 million insurance documents.

Key capabilities of Roots Automation

• Underwriting agents: read submissions and prepare underwriting intake
• Claims agents: handle claims intake and indexing
• Policy servicing agents: process servicing documents and requests
• Document intelligence: extracts data with 98%+ accuracy according to the vendor
• Explainability: grounded explanations for decisions
• Human-in-the-loop review: people confirm recommendations before they are used

How Roots Automation works

Agents ingest insurance documents such as submissions, claims files and policy paperwork, extract and reason over the content with InsurGPT, and recommend a next step or populate core systems. Reviewers check outputs and approve or correct them. The vendor says deployments reach production within weeks and one user cut claims indexing from five days to under an hour.

Who uses Roots Automation?

Insurers, brokers and third-party administrators use it. The vendor reports three of the top five US P&C carriers, three of the top ten brokers and three of the top 20 TPAs, with more than 120 workflows in production and a Net Promoter Score of 74.

Roots Automation pricing

Pricing is not published. Roots Automation quotes custom pricing after scoping the workflows involved.

Roots Automation alternatives

The listing compares it with Trullion, Docyt, Nilus and April, which are finance and accounting automation tools. In insurance document automation, buyers also look at Hyperscience and Sixfold.