Parakeet Health

What is Parakeet Health?

Parakeet Health is a healthcare-native AI platform that automates patient access workflows, inbound and outbound, across voice, SMS, fax and email. It was built by operators from One Medical, Epocrates, Stripe and Google for the complexity of practice management.

Key capabilities of Parakeet Health

• Scheduling: Books, reschedules and cancels appointments
• Eligibility verification: Checks insurance eligibility and processes fax
• Referral management: Handles referrals and referral scheduling
• No-show recovery: Recovers no-shows and backfills cancellations
• Recall campaigns: Reactivates patients through outbound recall
• Patient FAQs: Answers questions on insurance, preparation, locations and policies
• 24/7 coverage: Operates around the clock, every day

How Parakeet Health works

Parakeet connects to a practice's EHR and existing VoIP or telephony systems, then handles patient calls, texts, faxes and emails for scheduling and access tasks. Implementation takes 4 to 6 weeks and the vendor says it needs under 6 hours of staff time.

Who uses Parakeet Health?

Medical practices and health systems that run busy call centers or lose revenue to no-shows. Vendor case studies cite a 38% rise in appointments, 42% more calls answered and a 60% cut in call center operating expense.

Parakeet Health pricing

Parakeet uses pay-for-performance pricing. It charges only for verified lift measured against your baseline, tied to appointments booked and revenue generated, with no software license or activity-based fees.

Parakeet Health alternatives

Alternatives include Notable for healthcare workflow automation, Regard for clinical AI, and Develop Health for patient access automation.