Bot MD

What is Bot MD?

Bot MD is a healthcare AI agent platform that automates patient engagement, from answering inquiries to booking appointments and following up after care. The vendor serves hospitals, clinics and hospital groups, mainly in Asia-Pacific, and reports 60+ hospital and clinic chains, 20,000+ doctors and 300,000+ patients helped. These are self-reported figures.

Key capabilities of Bot MD

• FAQ and Scheduling agents: answer questions and book appointments.
• Recommendation and Pre-Admission agents: guide patients before a visit.
• Remote Monitoring and Patient Education agents: support patients after care.
• Patient Survey and Marketing Conversion agents: collect feedback and drive bookings.
• Channels: WhatsApp, Messenger, Viber, LINE, Telegram, SMS and web chat.
• Safety controls: escalation rules, human handover, audit trails and role-based access.

How Bot MD works

Agents connect to hospital systems and message patients on their preferred channel, with support for 100+ languages per the vendor. Escalation rules route sensitive cases to staff, and care teams see activity in dashboards.

Who uses Bot MD?

Hospitals, clinics and hospital groups, mainly in Asia-Pacific.

Bot MD pricing

Bot MD does not publish pricing. The entry point is a demo request.

Bot MD alternatives

Notable automates patient intake and clinical workflows in US health systems. Glass Health is a clinical decision support tool for clinicians. Regard is an AI tool that surfaces diagnoses from the patient record for clinicians.