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PagerDuty is an incident response AI agent offering a digital operations platform with AIOps and AI agents for incident response. Founded in 2009 and based in San Francisco, California, USA, PagerDuty helps DevOps and IT operations teams automate incident response work and get results faster.
PagerDuty takes alerts and events as input and produces incidents and actions. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Slack, PagerDuty, ServiceNow and Datadog, so the agent works inside existing workflows.
PagerDuty is built for DevOps and IT operations teams. It suits teams that want on-call and alerting and AIOps noise reduction without adding headcount, while keeping people in control of review and final decisions.
PagerDuty is often compared with incident.io. PagerDuty stands out for on-call and alerting and AI agents for incidents. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Per User/Month
Starting Price
$21/mo
Free Options
Free trial
PagerDuty for individuals and growing teams. See pagerduty.com for current pricing.
PagerDuty for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| On-call and alerting | , | |
| AIOps noise reduction | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| AI agents for incidents | , | |
| Status pages | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
DevOps
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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