Macorva

What is Macorva?

Macorva is an AI-powered experience management platform that helps organizations use employee and customer feedback. Its core technology is called Radiant AI.

Key capabilities of Macorva

• Macorva EX: Employee experience module.
• Macorva CX: Customer experience module.
• Macorva MX: Manager experience module.
• Macorva PX: Patient experience module.
• AI performance management: AI-driven evaluations and goal-setting.
• Action planning: AI-generated development plans for employees.
• 80+ integrations: Connects to HRIS and CX applications.

How Macorva works

Macorva collects employee, manager, customer and patient feedback, and Radiant AI analyzes it to produce performance insights and personalized action plans. HRIS and CX integrations feed the data. Managers still review goals and plans.

Who uses Macorva?

Macorva is used by HR, people and customer experience teams. The vendor reports organizations seeing 50 percent less administrative work, 100 hours saved on resource creation and 5x faster customer responses.

Macorva pricing

Macorva does not publish pricing. Interested parties are directed to request a demo for pricing details.

Macorva alternatives

Alternatives include Culture Amp, which focuses on employee surveys and performance, Qualtrics, which covers experience management broadly, and Lattice, which combines performance and engagement.