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AI support agent for web, WhatsApp, Instagram, Telegram and Messenger
Updated
Chatling is an AI support platform that deploys agents across web, WhatsApp, Instagram, Telegram and Messenger to resolve customer questions from one inbox. It trains on your website, documentation and help center.
You connect knowledge sources such as your site and help center, deploy the agent on chosen channels, and let it answer. When it needs help it hands the conversation to a human with context. Paid plans add actions, workflows and access to 37 AI models.
Support and sales teams at small and mid-size companies. Chatling cites 1,000+ teams, a 4.7 G2 rating and 4.3 on Trustpilot.
Free is $0 with 200 AI credits. Starter is $25 per month ($21 annual), Growth is $75 ($63 annual) and Scale is $295 ($246 annual). Add-ons start at $10 per 1,000 credits, and there is a 7-day money-back guarantee.
Alternatives include boost.ai for enterprise conversational AI, DRUID AI for conversational platforms, and Kata.ai for messaging chatbots.
Pricing Model
FREEMIUM
Starting Price
$25/mo
Free Options
Free version
| Feature | Free | Starter | Growth | Scale |
|---|---|---|---|---|
| 200 AI credits per month | , | , | , | |
| 1 AI agent and seat | , | , | , | |
| 500,000 knowledge base characters | , | , | , | |
| 1,750 AI credits | , | , | , | |
| 2 agents and seats | , | , | , | |
| 10 million characters | , | , | , | |
| 37 AI models | , | , | , | |
| 6,000 AI credits | , | , | , | |
| 5 agents and seats | , | , | , | |
| 30 million characters | , | , | , | |
| Daily knowledge base sync | , | , | , | |
| 35,000 AI credits | , | , | , | |
| 7 agents and 10 seats | , | , | , | |
| 100 million characters | , | , | , | |
| White-labeling | , | , | , |
Other
Communication
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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