Box AI

What is Box AI?

Box AI is Box's secure content platform for AI agents. It connects your files, permissions and metadata to Box's native agents, automated workflows and third-party tools like ChatGPT, Claude and Copilot.

Key capabilities of Box AI

• Box Agent: ask questions across folders, Box Hubs and workspaces.
• Box Extract: pulls terms, dates and line items from contracts and invoices into metadata.
• Box Automate: routing and approval flows with review checkpoints.
• Context Retrieval: ranked passages instead of whole files.
• Box Hubs: curated collections with answers and source links.
• Box AI Studio: create custom agents with evaluation sets.

How Box AI works

Agents run on Box content and inherit the user's permissions, so they only see what that user can. The platform is model-neutral, with models from OpenAI, Anthropic and Google configurable by admins. Third-party agents connect through MCP.

Who uses Box AI?

Enterprises that store sensitive documents in Box and need governed AI. Listed certifications include FedRAMP, HIPAA, FINRA, GDPR and SOC 2.

Box AI pricing

Box does not list plan tiers or prices on its AI page; it links to a general pricing page and developer add-on pricing.

Box AI alternatives

Microsoft 365 Copilot does similar work across Microsoft 365 documents. Acrobat AI Assistant works on PDFs inside Adobe Acrobat. SAP Joule assists within SAP business applications.