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Conversations and AI agents for your app.
Sendbird is a communications platform that lets developers add in-app chat, voice and video calls, push notifications, and AI-powered agents to their apps through APIs and SDKs. It handles the infrastructure for real-time messaging at scale, including moderation, translation, and analytics, so product teams don't build it from scratch. Marketplaces, fintechs, healthcare, and on-demand apps use Sendbird to power customer and community conversations and AI support. Sendbird offers a free developer tier with usage-based and custom pricing by monthly active users and features.
Pricing Model
USAGE BASED
Starting Price
Contact vendor
Free Options
Free version, Free trial
For building & testing
Usage-based by MAU
For large-scale apps
| Feature | Developer (Free) | Starter / Pro Popular | Enterprise |
|---|---|---|---|
| Up to set monthly active users | — | — | |
| Core chat APIs & SDKs | — | — | |
| Sandbox environment | — | — | |
| Community support | — | — | |
| Production chat | — | — | |
| Higher MAU & message limits | — | — | |
| Moderation tools | — | — | |
| Standard support | — | — | |
| Voice, video & AI agents | — | — | |
| Advanced security & HIPAA | — | — | |
| 99.99% SLA | — | — | |
| Dedicated support | — | — |
Other
CRM
Communication
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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