Resolver Incident Management

What is Resolver Incident Management?

Resolver Incident Management is corporate security software that helps organizations capture, respond to and analyze physical security and safety incidents from intake to resolution. Part of Resolver's risk intelligence platform (a Kroll business), it gives security and operations teams a single, auditable system of record for every incident.

Key capabilities

• Intelligent intake — conversational AI asks follow-up questions to capture the details that matter and organizes submissions into structured fields.
• Case management — track incidents end to end with documented actions, permissions and a clear audit trail.
• Automated response — trigger standard operating procedures automatically based on incident type or severity.
• Analytics & dashboards — surface root cause, patterns and response metrics for executives and analysts.

Who it's for

Corporate security, safety and operations teams across enterprise, healthcare, retail and critical infrastructure that need consistent incident reporting and defensible records.