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Enterprise voice AI agents
PolyAI is enterprise voice AI software offering lifelike voice AI agents that resolve customer service calls for enterprises. Founded in 2017 and based in London, United Kingdom, PolyAI helps enterprise contact centers work more efficiently and achieve better outcomes.
PolyAI is built for enterprise contact centers. It suits teams that want natural voice agents without spreadsheets and disconnected tools.
Compared with alternatives like Parloa, PolyAI differentiates on natural voice agents. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
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Free Options
Free trial
Core PolyAI for growing teams. Contact for a quote.
Advanced PolyAI for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| natural voice agents | , | |
| multilingual support | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| contact center integrations | , | |
| analytics | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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