Pabau

What is Pabau?

Pabau is practice management software for clinics and medical spas, combining online booking, clinical records, payments and marketing in one platform. It serves aesthetics, med spa, GP, dermatology, physiotherapy, wellness and cosmetic surgery practices. Pricing is based on the number of users, with full platform access on every plan.

Key features of Pabau

• Online booking and scheduling: online booking, check-in, an automatic waitlist and staff rotas.
• Clinical records: clinical notes, prescriptions, lab requests and results, and secure record sharing.
• Digital forms and consent: patient portal, forms, photos and consent captured digitally.
• Payments and invoicing: deposits, invoices, memberships and packages.
• Marketing and loyalty: email and SMS campaigns, loyalty and referral programs.
• AI tools: Pabau Scribe turns consultation audio into notes, with a Prescribing Agent and a Letters Agent.
• Reporting: revenue and retention reporting across locations.

How Pabau works

Clinics set up services, staff and rooms, then take bookings online and through the front desk. Practitioners record notes, forms and photos against each patient, and payments, packages and memberships run through the same record. Marketing campaigns and reports use that patient data, and multi-location practices manage several sites from one account.

Who uses Pabau?

Pabau is aimed at clinics and medical spas, including aesthetics, GP and primary care, dermatology, cosmetic surgery, physiotherapy, mental health and hair transplant practices. Solo practitioners through multi-location groups use it, with plan tiers for 1 user up to 16 or more. The vendor says it is built to support GDPR and HIPAA compliance requirements, which depends on how a clinic configures it.

Pabau pricing

Pabau prices by team size rather than by feature: Solo for 1 user, Team for 2 to 3, Medium for 4 to 5, Group for 6 to 15 and Enterprise for 16 or more. Every plan includes full platform access and unlimited patients, and annual billing saves up to 20%. Amounts depend on country and user count, and the vendor offers a demo and product tour rather than a standard free trial. Optional add-ons include Marketing Plus, Care Plus, Insights Plus and Engage Plus.

Pabau integrations

Pabau names Healthcode, HubSpot, Google Calendar, Xero, Stripe, Klarna, WhatsApp and Zapier among its integrations, and offers open APIs and webhooks.

Pabau alternatives

Jane is a practice management tool aimed at health and wellness practitioners, with a different mix of features from the aesthetics focus at Pabau. SimplePractice targets therapists and counselors, especially in the US. NexHealth centers on patient scheduling and communication layered over other systems, and Dentrix is dental-specific software.