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AI contact center built natively for Salesforce
Updated
Natterbox is an AI-powered contact center platform built exclusively for Salesforce, automating customer interactions across voice, SMS, WhatsApp and chat. It runs entirely inside Salesforce, keeps conversation history in the CRM, and owns its telecom infrastructure.
Natterbox is used by Salesforce-centric customer service and sales teams that want telephony and AI agents inside the CRM. The vendor lists customers such as TGI Fridays, Virgin Wines, N26, Amer Sports and Seattle Sounders.
Natterbox does not detail rates on the page reviewed and refers to a pricing page on its website. Pricing generally depends on users and channels, so request a quote from Natterbox.
Common alternatives to Natterbox include Five9, Talkdesk and Amazon Connect. Teams not committed to Salesforce may compare standalone contact centers, while Salesforce-first teams compare native telephony options.
Pricing Model
QUOTE BASED
Starting Price
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Free Options
None
Other
CRM
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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