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AI-powered search and discovery platform (Fusion)
Lucidworks is an AI-powered search and discovery platform, best known for Fusion, that helps enterprises deliver relevant search, recommendations, and personalized experiences across commerce, customer service, and the workplace. Built on open-source search technology, it applies machine learning and signals to improve relevance at scale.
The platform covers ecommerce and site search, recommendations and personalization, customer-service and knowledge search, and AI-driven relevance tuning, available as a cloud managed service or self-hosted, with pricing tailored to usage. Its roots in open-source search and enterprise-grade relevance suit organizations with demanding search needs.
Lucidworks serves ecommerce, digital, and enterprise teams that need scalable, relevant search and discovery to drive conversion and productivity. Its Fusion platform, ML-driven relevance, and deployment flexibility make it a leading enterprise search and discovery option.
Pricing Model
Custom
Starting Price
Contact vendor
Free Options
None
| Feature | Fusion (Cloud) | Self-Hosted |
|---|---|---|
| Managed AI search | — | |
| Recommendations | — | |
| Relevance tuning | — | |
| By usage | — | |
| Custom quote | ||
| Deploy in your environment | — | |
| Enterprise scale | — | |
| Advanced ML | — | |
| Dedicated support | — |
Other
CRM
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
AI-powered search, recommendations, and personalization
Work AI and enterprise search across your company knowledge
