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Photo and video product reviews and referrals for Shopify stores
Updated
Loox is a Shopify app for collecting visual product reviews, with photo and video reviews, review request emails and referral rewards. It installs from the Shopify App Store and needs no code. The vendor says it serves more than 130,000 brands, including 3,000 Shopify Plus stores.
After installing Loox from the Shopify App Store, a merchant sets up review request emails that go out after an order ships. Customers submit photo or video reviews, and Loox displays them in a widget, carousel or reviews page added to the theme without developer help. Reviews can flow to Google Shopping and Meta Shops, and referrals reward customers who share the store.
Shopify merchants, from small stores to Shopify Plus brands, use Loox to add social proof to product pages. The vendor shows testimonials from Move.one, City Bonfires, Volant, DartFlyscreens and Blendjet, and says it complies with GDPR and CPRA.
Loox has three plans, Beginner, Convert and Unlimited, each listed as starting at a monthly USD price on its pricing page. Beginner covers up to 500 total orders with review requests, photo-review discounts and multilingual support. Convert adds visual sorting, video reviews, Google Shopping, referrals, branding removal and AI features, and Unlimited adds unlimited review requests and referrals with priority support. Billing runs on Shopify's 30-day cycle with no annual commitment, and every plan offers a free trial.
Loox lists integrations with Meta Shops, Google Shopping, Klaviyo, Omnisend, Shopify Flow, Aftership, Weglot and PushOwl, plus WhatsApp requests and Judge.me import.
Loox is an app that runs on Shopify, not a competing ecommerce platform. Shopify is the store platform it plugs into. BigCommerce, WooCommerce and Salesforce Commerce Cloud are other store platforms with their own review apps, so they are different layers of the stack. Buyers comparing review tools usually look at other Shopify review apps.
Pricing Model
SUBSCRIPTION
Starting Price
$15/mo
Free Options
Free trial
| Feature | Beginner | Convert | Unlimited |
|---|---|---|---|
| Up to 500 total orders | , | , | |
| Review request emails | , | , | |
| Photo-review discounts | , | , | |
| Multilingual support | , | , | |
| Everything in Beginner | , | , | |
| Video reviews | , | , | |
| Google Shopping | , | , | |
| Referrals | , | , | |
| Loox branding removal | , | , | |
| AI review replies | , | , | |
| Everything in Convert | , | , | |
| Unlimited review requests and referrals | , | , | |
| Priority support | , | , |
Other
Marketing
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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