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Live visitor analytics with heatmaps, chat and uptime monitoring
Updated
Hitsteps is website analytics software that shows who is on your site right now, where they came from and what they do next. It combines a live visitor feed, traffic sources, heatmaps, live chat and uptime monitoring with an AI analytics assistant in a single workspace.
Hitsteps is used by small website owners, e-commerce stores including Shopify shops, agencies and marketers who want real-time visitor insight and simple analytics without enterprise complexity.
Hitsteps has a Free plan (2,000 pageviews per month, 1 site), Starter at $4.99 per month, Growth at $9.99, Pro at $21.99 and Business at $49.99 per month. Paid plans start with a 7-day Pro trial.
Alternatives to Hitsteps include Google Analytics, Matomo, Plausible and Hotjar. Google Analytics is free and broader, Plausible and Matomo emphasize privacy, and Hotjar is known for heatmaps and session recordings.
Pricing Model
FREEMIUM
Starting Price
$5/mo
Free Options
Free version, Free trial
| Feature | Free | Starter | Growth Popular | Pro | Business |
|---|---|---|---|---|---|
| 2,000 pageviews per month | , | , | , | , | |
| 1 site | , | , | , | , | |
| 14 days data history | , | , | , | , | |
| 10,000 pageviews per month | , | , | , | , | |
| 2 sites | , | , | , | , | |
| 30 days data history | , | , | , | , | |
| 50,000 pageviews per month | , | , | , | , | |
| 5 sites | , | , | , | , | |
| Hitsteps AI and heatmaps | , | , | , | , | |
| 60 days data history | , | , | , | , | |
| 500,000 pageviews per month | , | , | , | , | |
| Uptime monitoring | , | , | , | , | |
| 1,000,000 pageviews per month | , | , | , | , | |
| 100 sites | , | , | , | , | |
| 360 days data history | , | , | , | , |
Other
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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