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Guest surveys and online reputation management for hotels
Updated
GuestRevu is guest feedback and reputation management software for hotels and hospitality businesses. It collects online reviews from multiple sources, sends surveys after checkout, benchmarks performance against peers and offers AI-powered management responses.
GuestRevu is used by hotels, resorts and multi-property groups that want to track guest satisfaction and manage reputation on review sites, with insights shared across operations and marketing teams.
GuestRevu offers GuestRevu LITE, described as free forever, and paid packages that are priced by quote through a "Get a Quote" option and a Compare packages page. Paid prices are not listed on the pages reviewed.
Alternatives to GuestRevu include TrustYou, ReviewPro, Revinate and Medallia. ReviewPro and TrustYou are hospitality-focused reputation platforms, Revinate adds guest data and marketing, and Medallia targets larger enterprise experience programs.
Pricing Model
FREEMIUM
Starting Price
Contact vendor
Free Options
Free version
| Feature | LITE | Paid packages |
|---|---|---|
| Free forever | , | |
| Online reviews in one place | , | |
| Reporting and review responses | , | |
| Priced by quote | , | |
| See Compare packages on vendor site | , |
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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