Facilio

What is Facilio?

Facilio is an agentic AI platform for facilities management teams, combining a CMMS suite with AI agents and customizable apps. It covers maintenance, buildings and refrigeration across sites, and the vendor says its first module typically goes live in 4 to 6 weeks.

Key features of Facilio

• Connected CMMS: work orders, preventive maintenance, service requests, vendor management, inspections and inventory, with an offline mobile app.
• Connected Buildings: energy benchmarking, HVAC optimization, analytics and fault detection.
• Connected Refrigeration: refrigerant compliance, multi-site monitoring and leak detection.
• Atom AI agents: Helpdesk AI for intake, dispatch and vendor coordination, with invoice validation.
• IoT Edge: BMS integration, equipment telemetry and IoT connectivity.
• Facilio Studio: build custom agents or apps.
• Workflow automation: tenant, vendor and team engagement tools.

How Facilio works

Facilio connects to building systems and enterprise software, then runs maintenance workflows and AI agents on top of that data. Helpdesk AI can take service requests and dispatch work, while analytics flag equipment faults and energy waste. Teams extend the platform with Studio.

Who uses Facilio?

Facilio serves facilities, real estate and retail teams that manage many sites. The vendor states ISO 27001 certification and GDPR compliance, shows AICPA SOC and CCPA badges, and cites a Berkeley case study with 80 percent of calls handled by AI.

Facilio pricing

Facilio does not publish prices; the site links to a pricing page and offers demos. Plans are quoted by the vendor.

Facilio integrations

The vendor names IBM Maximo, Yardi and Siemens, and says it offers out-of-the-box connectors for Planon, Archibus and Maximo plus other CAFM platforms and a flexible API. It also lists categories including ERP, finance, CRM, BMS, IoT, sensors and meters.

Facilio alternatives

Fiix is a cloud CMMS focused on maintenance work orders and asset management. Limble is a CMMS known for ease of use, and MaintainX combines work orders with team communication. UpKeep is a mobile-first maintenance platform. Facilio differs by combining CMMS with building analytics, refrigeration and IoT in one AI-driven platform.