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AI voice agents and conversation intelligence for contact centers
Updated
Convin is an AI-powered contact center platform that automates phone calls, gives agents real-time guidance and analyzes customer conversations to improve revenue, cost and customer experience.
Convin is used by sales, customer support and collections teams in contact centers that want to automate calls and monitor quality at scale. Typical uses include lead qualification and follow-ups, high-volume support with first-call resolution, and payment reminders with compliance monitoring.
Convin does not show pricing on its homepage. Interested buyers book a demo or contact sales, and cost depends on call volume, agents and deployment option.
Alternatives to Convin include Observe.AI, Uniphore, CallMiner and Gong. Observe.AI and CallMiner focus on contact center analytics, while Uniphore offers broader conversational AI.
Pricing Model
QUOTE BASED
Starting Price
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Free Options
None
API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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