CarPay

What is Carpay?

Carpay is a loan servicing and payments platform for Buy Here Pay Here (BHPH) auto dealers. It handles customer payments, reminders and collections so dealer staff spend less time chasing payments.

Key features of Carpay

• Mobile app: balances, amounts due, one-tap payments, autopay and saved methods.
• SMS payments: customers reply with a keyword to charge a card on file.
• IVR phone line: 24/7 automated payments and balance checks.
• Website payments: a payment page and Make Payment button for dealer sites.
• Dealer portal: portfolio summary, delinquency aging and reminder analytics.
• Reminders and escalation: scheduled text, email and push reminders, two-way SMS and risk flags.

How Carpay works

Dealers import their loan book, with migration handled by the vendor, and customers pay through the channel they prefer. The portal shows who is delinquent and which reminders collect payments.

Who uses Carpay?

Carpay serves buy-here-pay-here dealers, including multi-lot operators. The vendor reports a 4.8 rating from 7,038 customers and over $1.29 billion in payments processed.

Carpay pricing

Carpay does not publish pricing tiers; the vendor states there are no additional out-of-pocket costs to start and offers a demo.

Carpay integrations

The vendor says it offers bidirectional sync with every major BHPH dealer management system, without naming specific systems.

Carpay alternatives

Stripe is a general payment processor and not built for loan servicing. Paystand focuses on B2B payments. Mollie, PayU and CCAvenue are regional gateways. Carpay differs through BHPH-specific reminders and portfolio tools.