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Enterprise CX, voice and critical communications platforms
Updated
Avaya is an enterprise communications and customer experience software provider for large enterprises and government agencies. Its offerings include Avaya Infinity, a CX platform designed for AI, and Avaya Nexus for mission-critical voice, along with enterprise voice, data, AI and workflow tools.
Large enterprises, contact centers and government agencies that rely on voice, customer service and critical communications use Avaya. IT and CX leaders adopt it to modernize contact centers and keep resilient voice infrastructure.
Avaya does not publish prices on its main website. Pricing is quote-based and depends on products, user counts and deployment model, so contact Avaya or a channel partner for a proposal.
Common alternatives to Avaya include Cisco Webex Contact Center, Genesys and Five9. Compare scope, deployment model, integrations and pricing before choosing.
Pricing Model
QUOTE BASED
Starting Price
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Free Options
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Other
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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