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Insight community platform for customer and employee research
Updated
Alida is a community-centered research and customer insights platform for UX, market, product and customer experience teams. It collects customer and employee feedback through insight communities, and includes audience management, research tools and an embedded AI assistant.
Teams build an insight community of customers or employees, profile and segment members, and run surveys and research activities with them over time. Alida AI helps query results and surface trends, and insights feed strategy decisions. Services are available for setup and integration.
Alida serves research and CX teams across consumer packaged goods, financial services, healthcare, media, retail, technology and travel. Solutions are organized by role, including UX, market and product research and customer experience.
Alida does not publish pricing; the site links to a Request Pricing page, and plans are quoted by the vendor.
The vendor mentions a Figma connection alongside its AI Research Assistant, and offers professional services for integration support. It does not list other named integrations on its homepage.
Typeform and Jotform are form and survey builders that collect responses but do not manage ongoing research communities. SurveyMonkey is a survey tool with a broad free tier. Qualtrics is a full experience management suite. Alida differs by centering on long-running insight communities rather than one-off surveys.
Pricing Model
QUOTE BASED
Starting Price
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Free Options
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API Types
SDK Availability
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Online survey and form software for feedback and research
Powerful online form builder with thousands of templates.
Conversational forms, surveys, and quizzes that people finish.
Experience management platform for CX, EX, and market research
