Alchemer

What is Alchemer?

Alchemer is a survey and feedback platform for research, customer experience and operations teams that need flexible survey logic and analysis. It was previously known as SurveyGizmo.

Key features of Alchemer

• Survey builder: build surveys with branching and logic.
• Custom branding: custom templates and branding on Professional and above.
• Scripting and publishing: additional logic, scripting and publishing options on Professional.
• Advanced research: advanced research question types and statistical analysis on Full Access.
• Reporting: analysis and reports on responses.
• Support: email and phone support on higher plans.

How Alchemer works

Teams design a survey with logic, distribute it by link or embed, collect responses and analyze them in reports. Higher plans add scripting and advanced statistical analysis.

Who uses Alchemer?

Market researchers, CX and HR teams and operations groups that need more control than basic form tools. Professional and Full Access plans are capped at three users.

Alchemer pricing

Alchemer lists Collaborator at $55, Professional at $165 and Full Access at $275 per user per month on its plans page. Professional and Full Access are capped at three users. Professional adds branding, logic, scripting and phone support, and Full Access adds advanced question types, statistical analysis and higher response limits.

Alchemer integrations

Alchemer offers integrations with CRM, analytics and collaboration tools, and the vendor lists the full set of connectors on its integrations page.

Alchemer alternatives

Typeform focuses on conversational form design, Jotform on forms and workflows, and SurveyMonkey on easy general surveys. Qualtrics is the closest enterprise research platform.