Company Overview

About Zenoti

Zenoti Details

Founded

2010

Revenue

$93M

Funding

$341M

Team Size

990

What SIA Thinks

Zenoti is a software designed specifically to help businesses in the wellness and beauty industry manage everything from bookings and payments to marketing and customer engagement. Imagine a tool that takes the hassle out of organizing appointments, tracking sales, and running promotions—all in one place. That's Zenoti.

For salon and spa owners, keeping track of reservations and managing client information can be overwhelming. Zenoti streamlines this by offering an easy-to-use online booking system that clients can access from their phones or computers. This means fewer missed appointments and more satisfied customers.

When it comes to managing payments, Zenoti has integrated point-of-sale features that allow businesses to process transactions quickly and securely. Whether a client is paying with a credit card, mobile wallet, or cash, the software keeps everything in order.

Marketing can be tricky, but Zenoti simplifies it by offering tools to send out personalized messages and promotions to clients. This helps businesses retain customers and encourages repeat visits. By gathering customer feedback, the software also offers insights to improve services over time.

Staff management is another area where Zenoti shines. From scheduling shifts to tracking performance, the software takes care of the administrative side so that employees can focus on providing excellent service. Managers can keep an eye on who is working and when, which helps in avoiding scheduling conflicts or understaffed days.

Reporting is a breeze with Zenoti. Detailed analytics show how the business is performing, offering metrics on revenue, customer retention, and employee productivity. This helps in making informed decisions and driving growth.

In essence, Zenoti makes the day-to-day operations of wellness and beauty businesses simpler and more efficient, allowing owners and staff to focus on what they do best—making their clients look and feel great.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Comprehensive reports
  • Automated scheduling
  • Integrated payments
  • Loyalty programs
  • User-friendly interface

Cons

  • Slow support
  • Limited customization
  • Complex setup
  • Mobile issues
  • Expensive subscription

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