Company Overview

About Zadarma

Zadarma Details

Founded

2006

Revenue

$3M

Team Size

32

What SIA Thinks

Zadarma is a flexible and cost-effective cloud communication solution designed to simplify and enhance business interactions. This service provides a variety of tools aimed at improving how businesses handle phone calls, messaging, and customer support.

At its core, Zadarma offers a robust VoIP (Voice over Internet Protocol) system. This allows businesses to make and receive calls over the internet, reducing the need for traditional phone lines and lowering overall communication costs. The VoIP feature is versatile, supporting both local and international calls, which can be especially beneficial for companies with global connections.

Beyond basic calling, Zadarma integrates seamlessly with other tools businesses often use. This includes Customer Relationship Management (CRM) systems, so all call data can be linked directly to customer records, streamlining operations and ensuring that everyone in the company has access to up-to-date information. The platform also supports a range of messaging options, providing businesses with multiple ways to stay in touch with customers and team members.

One standout feature of Zadarma is its virtual numbers. Businesses can easily obtain phone numbers from various countries, which can help them establish a local presence in different markets without needing physical offices there. This is particularly useful for companies looking to expand their reach and cater to international customers.

Zadarma's user-friendly interface makes it simple for any business to set up and manage their communication needs. It’s designed to be straightforward, so even those without technical expertise can navigate and optimize their systems. With features like call recording, voicemail, and detailed call statistics, businesses can maintain high standards of customer service and keep track of important metrics.

In all, Zadarma provides a comprehensive and accessible communication solution that can help businesses of all sizes improve their interactions and reduce costs.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • User friendly
  • Cost efficient
  • Customizable plans
  • Varied integrations
  • Feature rich

Cons

  • Steep learning curve
  • Inconsistent quality
  • Occasional bugs
  • Not widely known
  • Limited support

Reviews

There are no reviews yet!!