Company Overview

About Yext

Yext Details

Founded

2006

Revenue

$228M

Funding

$193M

Team Size

2.1K

What SIA Thinks

Yext is a platform designed to help businesses manage their digital presence and improve how customers find and interact with them online. At its core, Yext enables companies to keep consistent and accurate information about their locations, such as addresses, phone numbers, and business hours, across various websites, apps, and search engines automatically. This ensures that customers always find the right information, reducing confusion and frustration.

The software also provides tools to enhance your business's visibility online by making it easier for people to discover what you offer through search engines. By integrating with popular sites and services where people search for information, Yext ensures that your business details are up-to-date and easily accessible no matter where the search happens.

Yext also collects feedback and reviews from customers across different platforms, so you can understand your customers' experiences in one place. This can help you respond promptly to feedback and improve your services based on what your customers are saying.

Another valuable feature of Yext is its analytics capabilities, which provide insights into how people are finding and interacting with your business online. You can see what works well and what might need improvement, helping you make data-driven decisions to boost your online presence and drive more traffic to your physical or virtual doors.

Yext’s user-friendly interface means you don’t need to be a tech expert to benefit from its features. It aims to simplify the process of managing your online information, letting you focus more on running your business and less on the technical side of things. In short, Yext helps save time and effort while enhancing how potential and existing customers connect with your business.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Good support team
  • User-friendly interface
  • Time-saving features
  • Wide integration options
  • Centralized management

Cons

  • Limited customization
  • Steep learning curve
  • Complex setup process
  • Occasional glitches
  • High pricing

Reviews

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