Company Overview

About Whisbi

Whisbi Details

Founded

2008

Revenue

$45M

Funding

$12M

Team Size

39

What SIA Thinks

Whisbi is a software solution designed to help businesses improve their online sales and customer engagement. Imagine you have a retail store, but instead of just having people walk in, you can also interact with them through live video, chat, and other online tools. That's what Whisbi does for your website. It creates a virtual space where your sales team can connect with potential customers in real-time, making it easier to explain products, answer questions, and guide them through the buying process.

Think of it like a bridge between traditional face-to-face selling and digital commerce. With Whisbi, your customers won't just see a list of products on your website. They can engage through live presentations, demonstrations, and even video calls. This makes the whole experience more personal and interactive, which can lead to more sales and happier customers.

Another feature that Whisbi offers is its ability to combine different communication channels. For example, a customer could start by chatting with a customer service agent and then switch to a live video call if they need more detailed help. This flexibility can make it much easier to meet the needs of different types of customers, whether they prefer quick text responses or more in-depth video consultations.

One of the key benefits of using Whisbi is that it helps your team be more proactive. Instead of waiting for customers to fill out contact forms and wait for responses, your sales team can engage with visitors directly as they browse your site. This can significantly cut down the time it takes to go from initial interest to final purchase.

In short, Whisbi makes online selling more interactive and personal, helping your team connect with customers in meaningful ways that can boost sales and satisfaction.

Metrics History

7/22 - 3/23

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Live chat
  • Customer engagement
  • Easy integration
  • Multi-channel tool
  • Video support

Cons

  • Internet dependent
  • Learning curve
  • Pricing unclear
  • Limited features
  • Potential bugs

Reviews

There are no reviews yet!!