Company Overview

About VirtualPBX

VirtualPBX Details

Founded

1997

Revenue

$24M

Team Size

33

What SIA Thinks

VirtualPBX is a cloud-based phone system designed for businesses of all sizes. It offers a flexible communication solution that allows companies to manage their calls efficiently without needing any hardware installation. With VirtualPBX, you can set up and operate a fully functional business phone system using just an internet connection and your existing devices.

One of the main advantages of VirtualPBX is its ease of use. The platform provides a straightforward setup process that doesn’t require technical expertise. Whether you have a small team working from various locations or a large office, it's tailor-made to adapt to your specific needs. This service also offers features like call forwarding, voicemail to email, and automated attendants, which help streamline communication both within the team and with customers.

Cost efficiency is another significant benefit. VirtualPBX operates on a subscription basis, allowing businesses to scale their plans up or down as needed without worrying about large upfront costs. This makes it particularly valuable for startups or growing companies that must closely monitor their budgets while still maintaining professional communication lines.

Customer support is an integral part of the VirtualPBX experience. Should you encounter any issues or need guidance, their team is readily available to assist you. Unlike traditional phone systems, which might require lengthy service calls and maintenance, troubleshooting with VirtualPBX is generally quick and hassle-free.

Additionally, VirtualPBX integrates seamlessly with other tools you may already be using, making it easier to incorporate into your current workflow. This integration helps ensure that your communication system is not only effective but also works in harmony with your existing processes.

In essence, VirtualPBX simplifies business communications by providing a reliable, adaptable, and cost-effective phone system through the cloud, helping businesses of all sizes connect better internally and with their clients.

Pros and Cons

Pros

  • Mobile access
  • Cost effective
  • Scalable plans
  • Easy setup
  • Time-saving features

Cons

  • Limited support
  • Potential outages
  • Learning curve
  • Feature restrictions
  • Internet reliance

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