Userback

Userback is a feedback tool designed to help businesses easily collect and manage customer feedback. It operates as an integration-ready platform, allowing companies to seamlessly gather input directly from their products and websites. This makes it easier for teams to understand what users experience and need, ultimately improving products and services based on real-time feedback.

Imagine you're a developer or a project manager—Userback allows you to directly hear from those who use your software daily. Whether it’s bugs, feature requests, or usability issues, users can quickly report it all through easy-to-use visual feedback tools. They can even annotate screenshots to clearly point out areas of concern, so you don’t have to guess what they mean. This means problems get fixed faster and more accurately.

But it's not just about collecting feedback; Userback helps you manage it too. The platform categorizes and organizes all the data in one place, making it easier to prioritize and address issues. You can assign tasks to team members, track progress, and communicate with users through the app, streamlining the entire feedback process.

What sets Userback apart is its straightforward integration capabilities. Whether you use popular project management tools like Jira or Trello, or communication platforms like Slack, connecting Userback to your existing workflow is a breeze. You won’t need to overhaul your current setup, making the adoption process seamless.

Userback’s goal is to make user feedback actionable and straightforward, helping you build better products by listening to the people who use them. With its easy setup, clear visual feedback, and efficient management features, it bridges the gap between your team and your users. It's a practical tool that fits naturally into your workflow, enhancing your ability to respond to customer needs effectively.