Company Overview

About Survaider

Survaider Details

Founded

2016

Revenue

$2M

Funding

$500K

Team Size

3

What SIA Thinks

Survaider is a user-friendly platform designed to help businesses understand and improve their customer experience. Imagine being able to gather insights from customers effortlessly and make informed decisions based on their feedback. That’s exactly what Survaider helps you do.

With Survaider, you can collect and analyze feedback from multiple channels such as social media, emails, and direct surveys. It centralizes all this information so you don’t have to sift through numerous platforms to understand what your customers are thinking. This makes it easier for you to identify trends, areas of improvement, and even strengths that you can leverage.

One of the key features of Survaider is its intuitive dashboard. This isn’t just another complicated tool that requires extensive training to use. The dashboard gives you a clear, straightforward view of all the data you need, presented in a way that’s easy to grasp. With visual aids like charts and graphs, you can quickly understand what’s working and what’s not.

Additionally, Survaider allows for team collaboration. Everyone from your staff can access relevant feedback, ensuring that everyone is on the same page. This makes it easier to implement changes and see results faster. You can set up alerts so that crucial feedback gets immediate attention, preventing small issues from becoming bigger problems.

The platform also lets you create customized reports, which can be especially handy during meetings or when presenting to stakeholders. You can filter the data to show specific time frames, issues, or customer demographics, offering a detailed yet uncomplicated view of your customer experience.

In essence, Survaider is about making your life easier when it comes to understanding customer feedback. It aims to provide you with the tools needed to act on this feedback quickly and effectively, ultimately helping you build a more satisfactory customer experience.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Comprehensive insights
  • User-friendly interface
  • Customizable templates
  • Real-time feedback
  • Multi-channel support

Cons

  • Limited languages
  • Limited integrations
  • Mobile limitations
  • Basic reporting
  • Learning curve

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