Company Overview

About ServiceTitan

ServiceTitan Details

Founded

2012

Revenue

$577M

Funding

$1.1B

Team Size

2.4K

What SIA Thinks

ServiceTitan is a software designed to simplify the daily operations of service businesses such as HVAC, plumbing, electrical, and other home service industries. It streamlines tasks like scheduling, dispatching, billing, and reporting into one easy-to-use platform, helping business owners and their teams save time and reduce errors.

The software offers features that help manage customer relationships, track jobs from start to finish, and generate insights on business performance. With an intuitive mobile app, technicians can access job details, update work status, and process payments right from the field, ensuring they have everything they need to be efficient and provide excellent service.

ServiceTitan also integrates with various payment solutions, making it easier for businesses to offer multiple payment options to their customers. Additionally, the platform provides tools to help with marketing campaigns, enabling businesses to reach more potential customers and retain existing ones.

Businesses using ServiceTitan often see improvements in their operational workflows, leading to better customer satisfaction and increased profitability. The platform's automated features reduce the need for manual entries and paperwork, allowing service businesses to focus more on delivering quality services.

Overall, ServiceTitan aims to empower home service businesses by providing them with the tools they need to manage and grow their operations efficiently. Whether you're a small company looking to organize your processes or a larger firm aiming to enhance productivity, ServiceTitan offers a comprehensive solution tailored to meet the unique needs of service industries.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
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Pros and Cons

Pros

  • Performance tracking
  • Comprehensive support
  • Mobile accessibility
  • User-friendly interface
  • Time-saving features

Cons

  • Steep learning curve
  • Limited customization
  • Complex setup
  • High pricing
  • Occasional glitches

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